Privacy Policy

Privacy | YU1976 Enterprise operates the YU1976 Candle Facebook Page, YU1976 Candle Instagram Page and the YU1976 the ‘’Page Site’’ in Malaysia. YU1976 Enterprise respects any customers’ information and treated as private and confidential that we will never share the obtained details with any exterior affiliations or individuals. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you. By visiting both the YU1976 Candle Social Pages or YU1976 the ‘’Page Site’’, you are accepting the practices described in this Privacy Notice.

Personal Information | 
Is the information that identifies you as an individual or relates to an identifiable individual, information that is about you individually, but does not identify you, and information about your internet connection, the equipment you use to access our Services and usage details. The Services collect Personal Information, including:

Name, Postal and Delivery address (including billing and shipping addresses), Email Address (Buyer Correspondent, Payment and dealing process), Contact Number (Buyer Correspondent if needed), Account Information, such as username, Payment Transaction Details (Only relevant info needed as proof of purchased), Demographic information and other information provided by you that does not reveal your specific identity.

If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Use Of Information | We use your Personal Information for various purposes described below, including to:

provide our Website to you;
provide products and Services to you;
provide you with information you request from us;
enforce our rights arising from notices;
notify you about changes; and
provide you with notices about your account.
notify you on matters arises;  

We and our service providers use Personal Information that we collect about you or that you provide to us for the following purposes:

Providing the functionality of the Services and fulfilling your requests.

To provide the Services’ functionality to you, such as arranging access to your registered account, and providing you with related customer service.
To respond to your inquiries and fulfil your requests, when you contact us via one of our online contact forms, email or otherwise, for example, when you send us questions, suggestions, compliments, or complaints.
To complete your transactions, verify your information, and provide you with related customer service.
To send administrative information to you, such as changes to our terms, conditions, and policies.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

Credit Card Payments | You represent and warrant that if you are purchasing something from YU1976 Enterprise with a credit card that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes. YU1976 Enterprise does not accept reseller or sales and use tax exemption certificates for online sales. Payment for custom products is not included nor subject into credit card payment. We reserve the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product; (ii) limit quantities on orders placed by the same account, on orders place by the same credit card, and on orders that use the same billing or shipping address; (iii) limit or prohibit orders that, in YU1976 Enterprise sole judgment, appear to be placed by dealers, resellers or distributors; (iv) impose conditions on the honoring of any promotional code, or other similar promotion; (v) bar any user from making or completing any or all transaction(s); and (vi) refuse to provide any user with any product. Resellers are defined as a company or an individual that purchases product with the intention of selling them rather than using them.

Disclosure of Personal Information | We will not share or sell your data to any other organizations or third parties. Other than, YU1976 Enterprise will share the necessary information to third parties due to delivery of your products only. We may however use your contact information to send newsletters or any marketing purpose from us by us.

YU1976 Enterprise reserves the right to modify and change the Privacy Policy at any time.

With these top candle tips, you will definitely be rewarded with beautiful candles that burns evently and with with a greater scent throws.

The First Burn

This is one of the most important processes as a reminder for our
beloved customers on a candle first burn. It is to prevent tunnelling on or during the second burn, and making sure that it will create an evenly burn for the duration of the candle’s life span.

This may take up to 1-2 hours for our 90g Candles and 2-3 hours for our 220g Candles. It's a process to ensure that the first layer soy wax is well distributed and has completely liquified. And with this carefully done, you will have a candle that lasts longer and in return your candle will create a greater scent throw for every burn afterwards.

Wick Trimming

Always remember to trim and recentre the wick before every lit. The wick only needs to be approximately 1/8” (3-4mm) in length. This makes it ideal for
a cleaner burn with less smoky residue.

Longer wick without trimming will cause a candle to burn faster in rate due to a large flame, and in return, it burns
through the wax even faster. To avoid of uneven burning, dripping, sooty glass,
we strongly recommend the use of wick trimmer. Just trim the upper tip of your
wick before every burn to get the best result.

Extinguish a Candle

Do not blow out your candle. This will produce a large amount of smoke
and it will circulate into your room and ruin your luxurious atmosphere.

To prevent smoking and hot wax from
splattering. Here are the top 2 ways to extinguish candle:

One (1) With a candle snuffer or dip the wick
into the melted wax with wick dipper, and then straighten wick.

Two (2) Cover the candle with its lid is not
recommended. Not all of cover lids are fire safe. Most candle lids are for dust
preventions, preserving fragrance within the container or just purely for
decorative purposes. Be extra careful with materials made from wood or contain
rubber seals that can melt or deform when exposed to heat. Another prevention
is covering the lid while trapping the wick with smoke releasing inside while
the melt pool is in liquid form will eventually ending up with a heavy smoke odour.
Users will normally lose a slight favourite fragrance when relight. If you do
it several times, you may start to notice that your scented candles may start
to produce a smoky ardour.

Burn Time & Tips

Ensure a minimum burn time for a minimum of one (1) hour for 90g candles and two (2) hours for 220g candles to create an even melt pool in the wax. This will eventually prevent wax building up uneven along the sides of the jar.

Always be cautious and monitor your candles where your location or area is visible. Extinguish candle if it smokes or flame
becomes higher, these signs indicate the candle is not burning properly and the flame isn’t controlled. Trim the wick after the candle cools down before re-lighting. To preserve the fragrance, do not burn your
candle more than 4 hours at a time.

Don’t Burn All The Way Down

Do not burn your candle all the way down! Always leave at least ¼” of wax remains at the bottom. We strongly advise against this to avoid overheating the glass jar and always remember to place your burning
candle within sights while you enjoy your time routines.

Placement & Safety

To maximize scent throw, avoid placing candles burning in draughty area, away from windy spaces to allow for a stable burn rate.

Always burn candle on a stable, heat resistant surface. This can prevent heat damage to underlying surfaces and prevent glass jar from breaking.

Keep out of reach of children and pets. Plus, to avoid burning yourself don’t touch the candle until it has fully cooled.

Never use a candle as a night light or while you may fall asleep.

Keep It Clean

Please keep the wax pool free of wick trimmings, matches and debris at all times.

If soot forms inside of the glass jar,
extinguish candle, wait for it to cool, then wipe with a clean damp cloth.

Storage For Your Candles

Always store your candles in a cool, dark, and dry place. Avoid placing
directly to sunlight exposure or indoor lighting such as under the spotlights. After cool candles, can be place into a cloth pouch, covering the candle jar with lids
in which also protects from dust and any small micro debris.

Follow The Instructions

Always read and follow the use and safety instructions carefully. Don't
burn a candle longer than the recommended time given. And don't forget to trim your candle wicks ;)